IT related Frequently Asked Questions


What is the Desktop / Laptop support?

Desktop /Laptop support technicians are usually the first people who are called when something goes wrong with a desktop computer in their company or the company’s network. The duties range from remote desktop assistance to providing support over the telephone to troubleshooting issues that arise with computers.


What do you mean by desktop support engineer?

The job of a desktop engineer is to solve technical problems of a computer user. Their job is to make the computer user comfortable. As a new engineer your job is to assemble and install the desktop, keeping all the system up to date with security fixes and patches, and helping out users to do their job more easily.


What is Networking?

A network is a collection of computers, servers, mainframes, network devices, peripherals, or other devices connected to one another to allow the sharing of data. An excellent example of a network is the Internet, which connects millions of people all over the world.

 

What is Internet?

The Internet is not synonymous with World Wide Web. The Internet is a massive network of networks, a networking infrastructure. It connects millions of computers together globally, forming a network in which any computer can communicate with any other computer as long as they are both connected to the Internet.


What is RAM, Processor and Hard Drive?

RAM (memory) is the area where the programs & active data reside when the computer is running. The CPU reads from & writes back to RAM! An HDD (spinning disk drive) is the place where programs & data are stored. These items are read into RAM for processing and are written back afterwords.


What is Microsoft Licences?

Windows license is a proof that you have paid Microsoft to use their software for a fixed amount of time. … A license is basically a proof that you have bought the original product and anyone can verify it form Microsoft.

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